Dell and Hell rhyme for a reason

And that reason is because hell sent Dell here to give us a taste of what it's going to be like in the afterlife if we choose that path to follow in life. Do you understand me?!

My "new" Dell has broken down three seperate times in the SIX MONTHS I have had it. WHAT?! Is that like a new record or something? Can we get that in the Guiness Book of (meaningless) World Records, please?

But it's not only the fact the computer is broken. No, I can deal, things happen, wires cross and batteries fry, it's only flawed technology after all, but it's the HUMAN part that gets me. The "customer service".

Yes, I understand we're all trying to make a living and these poor people must deal with the brunt of complaints and anger that they don't deserve (exhibit A. - Bloggers blogging about the inability of Dell to do good), but here's the thing: I chatted with them FOUR times. On June 11th, after 3 conversations via computer chat, they said they fixed the problem completely. The problem resurfaced June 14th. So I finally had a chance to sit down with them and chat via the internet again today. After an hour, we were disconnected and the customer service guy called me. Which was nice, that was very nice. Cons?

HE DIDN'T UNDERSTAND A WORD I SAID! I understood him, but he could not understand me. After thirty minutes of me repeating everything he and I said, he told me that he would call me back in twenty minutes.

It's been FOUR HOURS. I'm ready to just throw it in the sink, turn the water on, pour gasoline on it and light it on fire. Because whatever this latest guy did looks like it made it worse. Worse! It's a sick talent with them A SICK TALENT!

I still don't want a Mac, I want a PC but Dells....well, they can go to

Love,

Gina